Lessons in Subway Etiquette

The Massachusetts Bay Transportation Authority is undertaking a series of videos asking for polite and courteous behavior from riders.

1 minute read

August 10, 2018, 8:00 AM PDT

By James Brasuell @CasualBrasuell


Boston Subway T

Tupungato / Shutterstock

Adam Vaccaro offers a few tips for subway riders to make the experience more pleasant, but not before saying that the problem with subways in the Boston area has less to do with the riders than the MBTA.

Victim blaming aside, Vaccaro says there is plenty that riders can do to make public transit more comfortable. Despite the earlier diss on the MBTA, Vaccaro is sharing news of a new video series from the transit agency encouraging good behavior on public transit (or maybe, discouraging bad behavior).

Videos warn riders to keep the noise down and refrain from littering at stations and on trains, blocking doors and aisles, and eating and drinking on the train.

According to Jodi R.R. Smith, a Marblehead-based etiquette consultant, who is quoted in the article, there's an art to confronting people about etiquette that all comes down to tone.

In the past, the MBTA has used GIFs to promote rider etiquette. Los Angeles Metro recently employed an anime-inspired campaign for similar purposes in 2017.

Thursday, August 9, 2018 in The Boston Globe

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Get top-rated, practical training

Concrete Brutalism building with slanted walls and light visible through an atrium.

What ‘The Brutalist’ Teaches Us About Modern Cities

How architecture and urban landscapes reflect the trauma and dysfunction of the post-war experience.

February 28, 2025 - Justin Hollander

Complete Street

‘Complete Streets’ Webpage Deleted in Federal Purge

Basic resources and information on building bike lanes and sidewalks, formerly housed on the government’s Complete Streets website, are now gone.

February 27, 2025 - Streetsblog USA

Green electric Volkswagen van against a beach backdrop.

The VW Bus is Back — Now as an Electric Minivan

Volkswagen’s ID. Buzz reimagines its iconic Bus as a fully electric minivan, blending retro design with modern technology, a 231-mile range, and practical versatility to offer a stylish yet functional EV for the future.

March 3, 2025 - ABC 7 Eyewitness News

Multicolored tulips in Descanso Gardens, Los Angeles, CA.

Spring Spectacle: Thousands of Tulips Bloom at One of LA’s Top Gardens

Descanso Gardens, one of Los Angeles County’s most beloved botanical destinations, is welcoming spring with 35,000 tulips in bloom, creating a breathtaking seasonal display expected to peak in late March.

1 minute ago - NBC 4

Power lines and towers at dusk.

Ratepayers Could Be on the Hook for Data Centers’ Energy Use

Without regulatory changes, data centers’ high demand for energy would be subsidized by taxpayers, according to a new study.

1 hour ago - Governing

Yellow bird with black head sitting on power line.

City Nature Challenge: Explore, Document, and Protect Urban Biodiversity

The City Nature Challenge is a global community science event where participants use the iNaturalist app to document urban biodiversity, contributing valuable data to support conservation and scientific research.

2 hours ago - City Nature Challenge