Can On-Demand Transit Replace Traditional Buses?

For small towns and hard-to-reach areas, on-demand microtransit could offer an effective alternative to fixed-route buses.

1 minute read

July 19, 2022, 7:00 AM PDT

By Diana Ionescu @aworkoffiction


A North Carolina town could serve as a model for on-demand transit, reports Nick de la Canal for NPR. But the model could also lead to increased air pollution and traffic congestion, critics warn. 

“Wilson, with a population of about 50,000, replaced bus service with these on-demand minivans almost two years ago in partnership with a company called Via. The city pays Via for vehicles, drivers and software to run it all.” City planner Rodger Lentz told NPR that “the service runs about 3,700 trips a week, and that's more than 2 1/2 times the ridership of the old bus system pre-pandemic.”

While this type of on-demand transit can connect hard-to-reach neighborhoods, serve small rural communities, and provide an efficient way for people to get to work, transportation consultant Jarrett Walker “worries that citywide service, like in Wilson, might not be sustainable. It would be cost-prohibitive for bigger cities and increase congestion.”

In Wilson, “Lentz says the ride service costs the city of Wilson about 25% more than buses. But for a smaller city like his, he thinks it's worth it.”

 

Sunday, July 17, 2022 in NPR

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Get top-rated, practical training

Concrete Brutalism building with slanted walls and light visible through an atrium.

What ‘The Brutalist’ Teaches Us About Modern Cities

How architecture and urban landscapes reflect the trauma and dysfunction of the post-war experience.

February 28, 2025 - Justin Hollander

Cars on a New York City street

USDOT Revokes Approval for NYC Congestion Pricing

Despite the administration’s stated concern for the “working class,” 85 percent of Manhattan commuters use public transit to enter the city.

February 20, 2025 - StreetsBlog NYC

Tiny home village for unhoused reisdents in Torrance, California.

Tiny House Villages for Addressing Homelessness: An Interview with Yetimoni Kpeebi

One researcher's perspective on the potential of tiny homes and owner-built housing as one tool to fight the housing crisis.

February 20, 2025 - Mark Tirpak

Charred trees on hillside in Altadena, California after Eaton Fire.

Preserving Altadena’s Trees: A Community Effort to Save a Fire-Damaged Landscape

In the wake of the Eaton Fire, Altadena Green is working to preserve fire-damaged but recoverable trees, advocating for better assessment processes, educating homeowners, and protecting the community’s urban canopy from unnecessary removal.

March 3 - LAist

Green electric Volkswagen van against a beach backdrop.

The VW Bus is Back — Now as an Electric Minivan

Volkswagen’s ID. Buzz reimagines its iconic Bus as a fully electric minivan, blending retro design with modern technology, a 231-mile range, and practical versatility to offer a stylish yet functional EV for the future.

March 3 - ABC 7 Eyewitness News

Tent covered with camouflage tarp with American flag on front under freeway overpass in California.

Investigation Reveals Just How Badly California’s Homeless Shelters are Failing

Fraud, violence, death, and chaos follow a billion dollar investment in a temporary solution that is proving ineffective.

March 3 - The Associated Press

Urban Design for Planners 1: Software Tools

This six-course series explores essential urban design concepts using open source software and equips planners with the tools they need to participate fully in the urban design process.

Planning for Universal Design

Learn the tools for implementing Universal Design in planning regulations.