How Urban Design Can Promote Social Equity

More inclusive urban design can help more people access social services and public amenities.

2 minute read

April 26, 2022, 6:00 AM PDT

By Diana Ionescu @aworkoffiction


New York Public Library

Existing public spaces such as public libraries can serve as effective access points for social services. | Inspired By Maps / Shutterstock

Ishita Gaur describes how urban design can facilitate social services and improve equity in cities. “There are vast inequities in the distribution of healthcare, housing assistance, food accessibility, and educational opportunities, among others. While access to this social infrastructure is to a large extent driven by policy, certain spatial challenges exacerbate the situation—but they don’t have to.”

According to Gaur, “Physical and psychological barriers play a critical role in terms of providing access to vital social services for all. There is a stigma attached to social services, which, often keeps residents from availing of the benefits of such amenities.” Using New York City as an example, Gaur asserts that “The solution lies in creating a network of spaces that New Yorkers can approach for easy and non-judgmental access to the social services they need.”

The city should take this opportunity to not only broaden access to social amenities but also ensure that they are universally inclusive. Designing spaces that are welcoming to people of all income levels, employment statuses, age groups, and gender identities will be key to their success.

Gaur notes that “Inserting social services and amenities inside already welcoming and non-discriminatory spaces can dramatically reduce the perceived barriers that a person might need to overcome in seeking help. New services located at the exterior of these amenities can create a buffer space that receives people while also providing some privacy and anonymity to the individual seeking assistance.” For many people, “Even simple design decisions, such as the presence of a front desk or its location, can dramatically change the experience for an individual.”

As Gaur concludes, creating more inclusive and welcoming public spaces improves the health of cities as a whole. “Creating a healthier city for those most in need leads to a healthier city for all.”

Wednesday, April 20, 2022 in The Architect's Newspaper

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Get top-rated, practical training

Close-up of "Apartment for rent" sign in red text on black background in front of blurred building

Trump Administration Could Effectively End Housing Voucher Program

Federal officials are eyeing major cuts to the Section 8 program that helps millions of low-income households pay rent.

April 21, 2025 - Housing Wire

Logo for Planetizen Federal Action Tracker with black and white image of U.S. Capitol with water ripple overlay.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

April 23, 2025 - Diana Ionescu

Black and white photos of camp made up of small 'earthquake shacks' in Dolores Park in 1906 after the San Francisco earthquake.

The 120 Year Old Tiny Home Villages That Sheltered San Francisco’s Earthquake Refugees

More than a century ago, San Francisco mobilized to house thousands of residents displaced by the 1906 earthquake. Could their strategy offer a model for the present?

April 15, 2025 - Charles F. Bloszies

Brick school building with mid-sized tree on front lawn.

Alabama School Forestry Initiative Brings Trees to Schoolyards

Trees can improve physical and mental health for students and commnity members.

45 minutes ago - Governing

Row of outdoor dining kiosks in New York City during Covid-19 in winter. Kiosks are enclosed with plastc or plexiglass.

NYC Outdoor Dining Could Get a Re-Do

The city council is considering making the al fresco dining program year-round to address cost concerns from small businesses.

1 hour ago - StreetsBlog NYC

Millbrae BART station.

HSR Reaches Key Settlement in Northern California City

The state’s high-speed rail authority reached an agreement with Millbrae, a key city on the train’s proposed route to San Francisco.

April 24 - San Diego Post