The Sewerage & Water Board of New Orleans has launched its first public dashboards to track its operations and initiatives.
The Sewerage & Water Board of New Orleans recently announced the launch of new public dashboards to track operations and initiatives:
These initial dashboards will track the total number of active residential, commercial and industrial customer accounts, and the progress to reduce the number of bills under investigation for irregularities. Future dashboards are being developed to track a host of data, including Customer Service metrics, progress in hiring new employees, repairing water system leaks and operational status of the drainage system. Other aspects of the S&WB's mission will be added in time to promote transparency and responsiveness to customers and the public.
For fans of maps (or New Orleans, or both), the dashboard illustrates one of the unseen characteristics of the city, with an interactive map showing the age of water mains. The other dashboards indicate how many residents and business are relying on the city's water infrastructure.
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