Transit Service

Study Finds Bus Rapid Transit More Comparable to Light Rail Than Previously Thought
A new study challenges the conventional wisdom regarding the superiority of light rail over bus rapid transit.

MBTA Pilot Makes the Case for All-Door Boarding
The MBTA pilot tested all-door boarding on two bus lines and found that the little-used best practice improved transit service.

Detroit's QLine Streetcar to Begin Charging Fares
Free rides will be a thing of the past on the QLine come September 5, but there will be more frequent headways.

Criticisms Emerge for New Orleans' Biggest Post-Katrina Streetcar Projects
Advocates have reason to be concerned about the performance of the two newest streetcar lines in New Orleans—both the largest transit projects after the destruction of Hurricane Katrina.

A Unique Response to Transit Service Interruptions: Free Fares
Portland's TriMet is dealing with technical problems arising from a failed maintenance project and a record-breaking heat wave.

First Mile-Last Mile, Intermodalism, and Making Public Transit More Attractive
As planners seek to leverage public transit investments with enhanced first mile-last mile connections, it is critical that market analysis guide those initiatives and that impacts and cost effectiveness are part of the performance assessment.
Chicago Transit Authority Buses Inch Toward Prepay
A Chicago Transit Authority pilot program for prepayment is set to expand. Transit advocates can't wait for the agency to adopt the program around the city.

Op-Ed: There Are No 'Captive' Transit Riders
Alex Baca argues that the dichotomy of "captive" versus "choice," while somewhat distasteful, is also incorrect. Transit can always stand to lose existing ridership through poor service.

L.A. Metro Will Spend $81.5 Million to Improve Blue Line to Long Beach
The Los Angeles County Metropolitan Transportation Authority (Metro) appears to be taking a break from its perpetual expansion projects to make some improvements to the heavily used but aging Blue Line.

Six Methods for Understanding Transit Users
SPUR has a created a toolbox of resources and ideas for how to figure out what transit users want, because not all transit users are the same.

Transit's No Good, Very Bad Day
Transit commuters in New York and Washington, D.C. were understandably frustrated yesterday. One wonders when enough will be enough, and what happens then?

D.C. Metro Debuts Air-Freshened Trains
Air fresheners have bene installed on D.C.'s Green Line, an attempt to improve riders' satisfaction with cleanliness. Despite some mixed reactions, perceptions of cleanliness are rising.

L.A. Metro Announces Big Bus System Redo
The Los Angeles County Metropolitan Transportation Authority (Metro) announced plans last week to undertake a review of the agency's massive bus system. The redesign will hope to address declining ridership.

Miami-Dade Considering Bus Service Cuts as Ridership Drops
Transit planners at the county of Miami-Dade in Florida are asking permission to reroute and discontinue bus routes from the county bus system.

Silicon Valley's Beleaguered Transit System Getting an Overhaul
Strapped for cash and faced with rapidly declining ridership, the Valley Transportation Authority (VTA) is reorganizing its service in the hopes of stopping the bleeding.

What the Latest Batch of Real-Time Arrival Clocks Say About New York Transportation
Real-time arrival clocks have been in operation on New York's numbered subway lines since 2006, but they'll soon be on the way for lettered lines as well.

Valley Metro Delivering on 'Phoenix Transportation 2050' Plan
Valley Metro announced a suite of bus service improvements this month, with even more potentially on the way later this year.

Bus Rapid Transit In Name Only
San Diego provides a case study for how bus rapid transit sometimes fails to meet the standards befitting its name.

Riders Are Ditching Buses for Trains Along Metro L.A.'s New Gold Line Extension
As ridership on the Los Angeles County Metropolitan Transportation Authority's Gold Line light rail line continues to grow, duplicative bus lines are suffering.

D.C. Metro Approves Fare Hike, Service Cuts
For months, transit advocates have dreaded the decision to raise fares and cut service throughout the D.C. Metro system. That day arrived last week. Changes take effect on July 1.
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