D.C. Bus Ridership is Down. Time for a Redesign?

Bus ridership is down in the nation's capital. Some see the issue as an opportunity to better design the service to make dollars go further.

2 minute read

January 9, 2018, 5:00 AM PST

By Casey Brazeal @northandclark


Metro Bus

Ritu Manoj Jethani / Shutterstock

Some officials hope to borrow lessons from Houston's redesign of its bus service to try to turn around falling ridership numbers. "It’s a strategy that is being pushed by the Washington region’s leaders, eager to see Metro seize opportunities to save money and 'right-size' service — essentially, to eliminate buses that consistently fail to run at capacity. A bus network overhaul was among the ideas recommended by former U.S. Transportation Secretary, Ray LaHood, in his recently released report on how to fix Metro’s structural and financial problems," Martine Powers writes for the Washington Post.

Why buses in D.C. are losing riders is a subject of debate, some say that now-completed train projects make that service more attractive, others point to lifestyle changes taking more people away for 9-to-5 schedules that the system was built around, and the growth of bike-share and ride-share are likely part of the equation as well.

In Houston, "officials focused on providing more frequent service throughout the day rather than clustering their efforts around the morning and evening peak periods," Powers writes. The system also moved away from a hub-and-spoke system to a grid system. "The effects on ridership are heartening: in the first year after the redesign, Saturday ridership increased by 15 percent, and Sunday service was even more popular." But some paint a less rosy picture of Houston's update, arguing that the city sacrificed equity when it cut service to areas with less ridership, which were often poor and minority.

The Houston bus redesign didn't end up saving the city money, but backers argue that boosting ridership on buses is a lot cheaper than adding transit services by any other means. They contend that, while costs went up, those dollars go further when they're spent on bus transit.

Saturday, December 30, 2017 in Washington Post

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Get top-rated, practical training

Wastewater pouring out from a pipe.

Alabama: Trump Terminates Settlements for Black Communities Harmed By Raw Sewage

Trump deemed the landmark civil rights agreement “illegal DEI and environmental justice policy.”

April 13, 2025 - Inside Climate News

High-rise apartment buildings in Waikiki, Hawaii with steep green mountains in background.

Study: Maui’s Plan to Convert Vacation Rentals to Long-Term Housing Could Cause Nearly $1 Billion Economic Loss

The plan would reduce visitor accommodation by 25% resulting in 1,900 jobs lost.

April 6, 2025 - Honolulu Civil Beat

Logo for Planetizen Federal Action Tracker with black and white image of U.S. Capitol with water ripple overlay.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

April 10, 2025 - Diana Ionescu

A line of white wind turbines surrounded by wheat and soybean fields with a cloudy blue sky in the background.

Wind Energy on the Rise Despite Federal Policy Reversal

The Trump administration is revoking federal support for renewable energy, but demand for new projects continues unabated.

April 15 - Fast Company

Red and white Caltrain train.

Passengers Flock to Caltrain After Electrification

The new electric trains are running faster and more reliably, leading to strong ridership growth on the Bay Area rail system.

April 15 - Office of Governor Gavin Newsom

View up at brick Catholic church towers and modern high-rise buildings.

Texas Churches Rally Behind ‘Yes in God’s Back Yard’ Legislation

Religious leaders want the state to reduce zoning regulations to streamline leasing church-owned land to housing developers.

April 15 - NBC Dallas