The Downside of Removing Tech Buses from Neighborhoods

A new study has shown that moving tech shuttle stops from neighborhoods to conform to a new "hub plan" would result in a drop in bus ridership, with most former riders resorting to driving their own vehicles to their Silicon Valley workplaces.

2 minute read

November 29, 2016, 9:00 AM PST

By Irvin Dawid


Tech SHuttle

Chris Martin / Flickr

"Changing San Francisco’s corporate shuttle bus system from one with shared stops scattered across the city to one employing a smaller collection of hubs would drive thousands of tech commuters into their cars and choke streets and freeways, a report [PDF] concludes," reports Michael Cabanatuan, transportation reporter for the San Francisco Chronicle.

The current shuttle system has come under fire from residents, who complain the buses clog city streets, and activists, who say the buses enable higher-paid workers to live in the city, resulting in increased housing prices and a rise in evictions.

Under the program, the corporate shuttle buses, which haul about 8,200 workers between San Francisco and jobs at tech and biotech firms on the Peninsula and in Silicon Valley, are allowed to stop at 125 locations and are restricted to larger streets.

According to the key findings of the San Francisco Municipal Transportation Agency report, "Shuttle ridership would drop between 24 to 45 percent, and nearly all those prior shuttle riders would switch to driving, resulting in 1,780 to 3,300 more cars on the road each day." The result would be an increase in vehicle miles traveled, causing a setback for the city's emission reduction and Vision Zero goals.

In another commuter shuttle report released this month, the mid-program evaluation [PDF], the SFMTA found that shuttle ridership has increased 15 percent since the initial pilot began. The Bay Area Council, who represent the region’s business community, was quick to point to both reports, writing it would be a "disaster" to switch to the centralized model.

But the report did not convince shuttle critic Erin McElroy of the Bay Area Anti-Eviction Mapping Project, notes Cabanatuan.

“Our studies have shown that evictions and rents have gone up in areas near tech bus stops,” said McElroy. “It seems as if the city is subsidizing the lives of people who ride the luxury commuter shuttles at the expense of those who don’t.”

Officials would argue that last point, as the new program ensures that the tech buses are charged for using Muni bus stops. Other findings of the midterm evaluation included:

  • A 23 percent reduction in shuttles stopping in Muni zones between the Pilot Program and now (2302 to 1783)
  • A 129% increase in the number of citations issued each month between the Pilot Program and now (72 to 165)

According to a July post by James Brasuell, the decision by SFMTA to reduce shuttle stops in San Francisco resulted in a 16 percent increase in solo car commuting to Facebook.

Also in Planetizen:

Saturday, November 12, 2016 in San Francisco Chronicle

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Get top-rated, practical training

Concrete Brutalism building with slanted walls and light visible through an atrium.

What ‘The Brutalist’ Teaches Us About Modern Cities

How architecture and urban landscapes reflect the trauma and dysfunction of the post-war experience.

February 28, 2025 - Justin Hollander

Complete Street

‘Complete Streets’ Webpage Deleted in Federal Purge

Basic resources and information on building bike lanes and sidewalks, formerly housed on the government’s Complete Streets website, are now gone.

February 27, 2025 - Streetsblog USA

Green electric Volkswagen van against a beach backdrop.

The VW Bus is Back — Now as an Electric Minivan

Volkswagen’s ID. Buzz reimagines its iconic Bus as a fully electric minivan, blending retro design with modern technology, a 231-mile range, and practical versatility to offer a stylish yet functional EV for the future.

March 3, 2025 - ABC 7 Eyewitness News

View of mountains with large shrubs in foreground in Altadena, California.

Healing Through Parks: Altadena’s Path to Recovery After the Eaton Fire

In the wake of the Eaton Fire, Altadena is uniting to restore Loma Alta Park, creating a renewed space for recreation, community gathering, and resilience.

March 9 - Pasadena NOw

Aerial view of single-family homes with swimming pools in San Diego, California.

San Diego to Rescind Multi-Unit ADU Rule

The city wants to close a loophole that allowed developers to build apartment buildings on single-family lots as ADUs.

March 9 - Axios

Close-up of row of electric cars plugged into chargers at outdoor station.

Electric Vehicles for All? Study Finds Disparities in Access and Incentives

A new UCLA study finds that while California has made progress in electric vehicle adoption, disadvantaged communities remain underserved in EV incentives, ownership, and charging access, requiring targeted policy changes to advance equity.

March 9 - UCLA Luskin Center for Innovation