A History of 'Urban Dashboards' and their Impact on City Governance

Welcome to the age of "Dashboard Governance"—when a good user interface offers the potential for performance advantages to city management.

2 minute read

March 9, 2015, 2:00 PM PDT

By James Brasuell @CasualBrasuell


Shannon Mattern describes the adoption of "Mission Control" style urban dashboards in city governments all over the world. Mattern introduces the idea of the urban dashboard at the beginning of the long article:

"We know what rocket science looks like in the movies: a windowless bunker filled with blinking consoles, swivel chairs, and shirt-sleeved men in headsets nonchalantly relaying updates from “Houston” to outer space. Lately, that vision of Mission Control has taken over City Hall. NASA meets Copacabana, proclaimed the New York Times, hailing Rio de Janeiro’s Operations Center as a 'potentially lucrative experiment that could shape the future of cities around the world.'"

Mattern lists some of the governments that have adopted futuristic control rooms, such as Baltimore, London, Michigan, and the United Kingdom (the Boston Globe reported last year that new(ish) Boston Mayor Martin J. Walsh is also a believer).

As for the implications of such technology, Mattern describes the urban dashboard as a key indicator of an evolving understanding about cities: "They don’t seek merely seek [sic] to display information about a system but to generate insights that human analysts use to change that system — to render it more efficient or sustainable or profitable, depending upon whatever qualities are valued."

Mattern goes on to provide a history of the rise of urban dashboards. Included in the number of the most recent experiments, for example is the work of a "group of Europen cities…collaborating on the development of urbanAPI, which proposes to help planners engage citizens in making decisions about urban development."

The long form article includes a lot more on the history and potential of dashboards and their relevance to the concerns of planning-related fields.

Monday, March 9, 2015 in Places Journal

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Get top-rated, practical training

Wastewater pouring out from a pipe.

Alabama: Trump Terminates Settlements for Black Communities Harmed By Raw Sewage

Trump deemed the landmark civil rights agreement “illegal DEI and environmental justice policy.”

April 13, 2025 - Inside Climate News

Logo for Planetizen Federal Action Tracker with black and white image of U.S. Capitol with water ripple overlay.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

April 16, 2025 - Diana Ionescu

Black and white photos of camp made up of small 'earthquake shacks' in Dolores Park in 1906 after the San Francisco earthquake.

The 120 Year Old Tiny Home Villages That Sheltered San Francisco’s Earthquake Refugees

More than a century ago, San Francisco mobilized to house thousands of residents displaced by the 1906 earthquake. Could their strategy offer a model for the present?

April 15, 2025 - Charles F. Bloszies

Calvary Street bridge over freeway in Indianapolis, Indiana.

Indy Neighborhood Group Builds Temporary Multi-Use Path

Community members, aided in part by funding from the city, repurposed a vehicle lane to create a protected bike and pedestrian path for the summer season.

1 hour ago - Smart Cities Dive

Holland Tunnel, vehicular tunnel under Hudson River that connects New York City neighborhood of SoHo in Lower Manhattan to east with Jersey City in New Jersey.

Congestion Pricing Drops Holland Tunnel Delays by 65 Percent

New York City’s contentious tolling program has yielded improved traffic and roughly $100 million in revenue for the MTA.

3 hours ago - Curbed

People walking up and down stairs in New York City subway station.

In Both Crashes and Crime, Public Transportation is Far Safer than Driving

Contrary to popular assumptions, public transportation has far lower crash and crime rates than automobile travel. For safer communities, improve and encourage transit travel.

April 18 - Scientific American