Two Examinations of the Transit-User Experience

A pair of recent articles examine what it’s like to use public transit every day, year after year. One examines the mechanics of on-time delivery and service—the other, the unwritten rules of ridership.

1 minute read

March 5, 2014, 1:00 PM PST

By James Brasuell @CasualBrasuell


Paris Metro Gift Wrapped

Clea Polar and Gabriel Defrocourt / Sisa

The first article, by Matt Johnson, represents a near-Herculean effort to compile a database of the author’s experiences on the Washinton D.C. Metro—the trains, their timeliness, and other anecdotal information.

“In 2013, I took 866 rides and experienced 15 delays, which means that 1.73% of my rides were delayed. In 2014, so far, I've taken 134 rides and experienced 11 delays, which means that 8.21% of my rides were delayed. That's a significant increase.”

The second article, by Nicolei Gupit, describes insights gleaned from riding the Metro bus system in Los Angeles since 1998.

“I learned by heart the cadence of passing streets as I rode the buses plying Vermont: Sunset, Fountain, Santa Monica, Melrose, Beverly, First, Third, Sixth, Wilshire. I created my own map of L.A. by surveying who got on and off the bus at which stops. While I heard mostly Spanish and Armenian spoken around East Hollywood, I would hear mostly Korean, Chinese, or Tagalog when passing neighboring areas heading south and west from home.”

Monday, March 3, 2014 in Greater Greater Washington

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Get top-rated, practical training

Bird's eye view of manufactured home park.

Manufactured Crisis: Losing the Nation’s Largest Source of Unsubsidized Affordable Housing

Manufactured housing communities have long been an affordable housing option for millions of people living in the U.S., but that affordability is disappearing rapidly. How did we get here?

March 25, 2025 - Shelterforce

U-Haul truck on road with blurred grassy roadside in background.

Americans May Be Stuck — But Why?

Americans are moving a lot less than they once did, and that is a problem. While Yoni Applebaum, in his highly-publicized article Stuck, gets the reasons badly wrong, it's still important to ask: why are we moving so much less than before?

March 27, 2025 - Alan Mallach

Rusty abandoned oil well and equipment with prickly pear cactus next to it in West Texas.

Using Old Oil and Gas Wells for Green Energy Storage

Penn State researchers have found that repurposing abandoned oil and gas wells for geothermal-assisted compressed-air energy storage can boost efficiency, reduce environmental risks, and support clean energy and job transitions.

March 31, 2025 - Pennsylvania State University

Aerial view of schoolyard in Oakland, California with newly planted trees, sports courts, and playground equipment.

Greening Oakland’s School Grounds

With help from community partners like the Trust for Public Land, Oakland Unified School District is turning barren, asphalt-covered schoolyards into vibrant, green spaces that support outdoor learning, play, and student well-being.

7 hours ago - FacilitiesNet

Power lines at golden hour with downtown Los Angeles in far background.

California Governor Suspends CEQA Reviews for Utilities in Fire Areas

Utility restoration efforts in areas affected by the January wildfires in Los Angeles will be exempt from environmental regulations to speed up the rebuilding of essential infrastructure.

April 2 - Los Angeles Times

Green roadside sign with white text reading "Entering Nez Perce Indian Reservation" against grassy field and blue sky.

Native American Communities Prepare to Lead on Environmental Stewardship

In the face of federal threats to public lands and conservation efforts, indigenous groups continue to model nature-centered conservation efforts.

April 2 - The Conversation