The Internet vs. the City

Will digital communications make cities obsolete, or can online connections actually complement the face-to-face interactions and the cities that support them?

1 minute read

March 1, 2011, 2:00 PM PST

By Rebecca Sanbor…


Fifteen years ago, it was commonly believed that the Internet would take the place of in-person meetings and face-to-face contact. But Edward Glaesar and Jess Gaspar wrote a paper suggesting the new universe of online connections would actually make personal contacts more valuable than ever, along with the cities that enable them.

Now, with years of evidence and research to support him, Glaesar argues that there are actually three reasons why online connections can increase personal interactions and the value of cities. New technologies increase the returns to innovation, the Internet fosters new contacts faster than interpersonal meetings decline, and cities will always beat out online interactions in certain areas (like meeting for dinner at a great restaurant). Glaesar points to geographic clusters of industries like Silicon Valley and data on phone calls as additional evidence that electronic communications can complement in-person connections, but won't replace them.

He writes, "Humanity is a profoundly social species, with a deep ability to learn from people nearby. I believe that the future will only make that asset more important."

Tuesday, March 1, 2011 in New York Times

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Get top-rated, practical training

Concrete Brutalism building with slanted walls and light visible through an atrium.

What ‘The Brutalist’ Teaches Us About Modern Cities

How architecture and urban landscapes reflect the trauma and dysfunction of the post-war experience.

February 28, 2025 - Justin Hollander

Complete Street

‘Complete Streets’ Webpage Deleted in Federal Purge

Basic resources and information on building bike lanes and sidewalks, formerly housed on the government’s Complete Streets website, are now gone.

February 27, 2025 - Streetsblog USA

Downtown Los Angeles skyline at sunset with new 6th Street Viaduct arches in foreground.

Downtown Los Angeles on the Rise: A Promising 2025

Fueled by new developments, cultural investments, and a growing dining scene, downtown Los Angeles is poised for significant growth in 2025, despite challenges from recent wildfires and economic uncertainties.

February 21, 2025 - Los Angeles Downtown News

People walking on San Francisco street with 'Slow Streets' signs.

San Francisco Slow Streets Bucks Citywide Trend, Reducing Injuries by 61 Percent

Low-cost interventions aimed at slowing traffic are making a major impact on road safety.

3 hours ago - KQED

Two pastel green/blue front doors on duplex with decorative wreaths.

How Single-Family Conversions Benefit Both Homeowners and Cities

Converting single-family homes to triplexes can ease the housing crisis and offer affordable, flexible options for more households. Why is it largely illegal?

4 hours ago - Strong Towns

Electric Cars

Report: Transportation Equity Requires More Than Electrification

Lower-income households often lack the resources to buy electric cars, signaling a need for a more holistic approach to improving mobility and lowering transportation costs.

5 hours ago - Smart Cities Dive

Urban Design for Planners 1: Software Tools

This six-course series explores essential urban design concepts using open source software and equips planners with the tools they need to participate fully in the urban design process.

Planning for Universal Design

Learn the tools for implementing Universal Design in planning regulations.