Melissa Lafsky asks if citizen initiative facilities like '311' and 'fixmystreet' should be expanded into an "operating system" for cities.
In order to reduce the distance between citizen and bureaucracy, Lafsky proposes a web friendly system "that closes the loop between the "eyes on the street," the problems they spot, and the authorities charged with responding to them."
The program would likely take the form of an "issue-tracking board [that] would provide citizens with a variety of congenial ways to initiate trouble tickets, whether they're most comfortable using the phone, a mobile application or website, or a text message. It would display currently open cases, and gather resolved tickets in a permanent archive or resource," explains Adam Greenfield.
FULL STORY: Should Cities be Run Like Software?

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‘Complete Streets’ Webpage Deleted in Federal Purge
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The VW Bus is Back — Now as an Electric Minivan
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Healing Through Parks: Altadena’s Path to Recovery After the Eaton Fire
In the wake of the Eaton Fire, Altadena is uniting to restore Loma Alta Park, creating a renewed space for recreation, community gathering, and resilience.

San Diego to Rescind Multi-Unit ADU Rule
The city wants to close a loophole that allowed developers to build apartment buildings on single-family lots as ADUs.

Electric Vehicles for All? Study Finds Disparities in Access and Incentives
A new UCLA study finds that while California has made progress in electric vehicle adoption, disadvantaged communities remain underserved in EV incentives, ownership, and charging access, requiring targeted policy changes to advance equity.
Urban Design for Planners 1: Software Tools
This six-course series explores essential urban design concepts using open source software and equips planners with the tools they need to participate fully in the urban design process.
Planning for Universal Design
Learn the tools for implementing Universal Design in planning regulations.
City of Albany
UCLA Lewis Center for Regional Policy Studies
Mpact (formerly Rail~Volution)
Chaddick Institute at DePaul University
City of Piedmont, CA
Great Falls Development Authority, Inc.
HUDs Office of Policy Development and Research