How Working From Home Is Changing Where We Live

Remote workers are flocking to small, amenity-rich towns in the West, changing their social and economic landscape.

1 minute read

January 15, 2021, 8:00 AM PST

By Diana Ionescu @aworkoffiction


The sudden growth in telecommuting brought on by the COVID-19 pandemic has upended the commercial real estate industry as companies rethink their need for physical office space and workers embrace the benefits of the new work-from-home lifestyle. The change is also having impacts on small towns that are simultaneously losing some major employers while gaining a new influx of newly 'free' workers untethered from offices in big cities.

As the need to stay close to the work opportunities and amenities of major urban centers dissipates, more Americans are seeking out small, amenity-rich towns that offer high quality of life at low cost. These so-called "Zoom towns" offer lower taxes and relatively affordable real estate for former urban dwellers, but the double-edged "Zoom boom" is also driving up housing costs and threatening to drive out older residents in places with limited housing stock. At the same time, commercial landlords and city officials struggle to find uses for formerly occupied office buildings. One possible solution, writes Jonathan Thompson for High Country News, is converting unused offices into affordable housing to alleviate the crunch facing many of the most desirable rural communities now seeing an explosive growth in demand.

Friday, January 1, 2021 in High Country News

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Get top-rated, practical training

Wastewater pouring out from a pipe.

Alabama: Trump Terminates Settlements for Black Communities Harmed By Raw Sewage

Trump deemed the landmark civil rights agreement “illegal DEI and environmental justice policy.”

April 13, 2025 - Inside Climate News

High-rise apartment buildings in Waikiki, Hawaii with steep green mountains in background.

Study: Maui’s Plan to Convert Vacation Rentals to Long-Term Housing Could Cause Nearly $1 Billion Economic Loss

The plan would reduce visitor accommodation by 25% resulting in 1,900 jobs lost.

April 6, 2025 - Honolulu Civil Beat

Logo for Planetizen Federal Action Tracker with black and white image of U.S. Capitol with water ripple overlay.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

April 10, 2025 - Diana Ionescu

Streetcar and bus stopped at station on Market Street in San Francisco with Ferry Building visible in background.

Waymo Gets Permission to Map SF’s Market Street

If allowed to operate on the traffic-restricted street, Waymo’s autonomous taxis would have a leg up over ride-hailing competitors — and counter the city’s efforts to grow bike and pedestrian on the thoroughfare.

13 seconds ago - San Francisco Examiner

Parklet with wooden benches and flower boxes on street in Ireland.

Parklet Symposium Highlights the Success of Shared Spaces

Parklets got a boost during the Covid-19 pandemic, when the concept was translated to outdoor dining programs that offered restaurants a lifeline during the shutdown.

1 hour ago - Streetsblog San Francisco

Bronze statue of homeless man (Jesus) with head down and arm outstretched in front of St. Matthew Cathedral in Washington D.C.

Federal Homelessness Agency Places Entire Staff on Leave

The U.S. Interagency Council on Homelessness is the only federal agency dedicated to preventing and ending homelessness.

2 hours ago - The New York Times