Cities Increasingly Piloting Autonomous Shuttle Services

There is no shortage of autonomous shuttle services operating around the United States, which means there are plenty of lessons to be learned.

2 minute read

April 4, 2019, 2:00 PM PDT

By James Brasuell @CasualBrasuell


Chris Teale surveys the landscape of automated shuttle pilots around the United States and finds a significant number of case studies to choose from.   

"Cities including DetroitDenverColumbus, OH and Las Vegas have already piloted autonomous shuttle buses, which typically carry 10 people or less on a fixed route through a section of their downtowns," according to Teale.

"Meanwhile, the likes of Providence, RIOrlando, FL and New York City are set to launch their own service in the coming months, with companies like May Mobility and Optimus Ride among the partners to provide the shuttle technology."

According to Teale, the adoption of autonomous shuttles is widespread enough to start evaluating for lessons on the impact of the services on public transit, the broader urban transportation system, and public perception of autonomous vehicles.

Teale also notes that many autonomous shuttle programs have encountered challenges. "Las Vegas’ pilot program garnered some negative publicity after a minor accident when a delivery truck backed into one of its shuttles," for instance, and "Denver struggled with one of those winter storms just a few months after its Regional Transportation District (RTD) transit agency and its partners launched the shuttle near a commuter rail station and a new development."

Teale also visits the example of Ann Arbor, where autonomous shuttles operates on campus at the University of Michigan. The university already released a report on how to launch a driverless shuttle with lessons specifically about the city's streets and transportation system. 

Wednesday, April 3, 2019 in Smart Cities Dive

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Get top-rated, practical training

Wastewater pouring out from a pipe.

Alabama: Trump Terminates Settlements for Black Communities Harmed By Raw Sewage

Trump deemed the landmark civil rights agreement “illegal DEI and environmental justice policy.”

April 13, 2025 - Inside Climate News

Logo for Planetizen Federal Action Tracker with black and white image of U.S. Capitol with water ripple overlay.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

April 16, 2025 - Diana Ionescu

Black and white photos of camp made up of small 'earthquake shacks' in Dolores Park in 1906 after the San Francisco earthquake.

The 120 Year Old Tiny Home Villages That Sheltered San Francisco’s Earthquake Refugees

More than a century ago, San Francisco mobilized to house thousands of residents displaced by the 1906 earthquake. Could their strategy offer a model for the present?

April 15, 2025 - Charles F. Bloszies

People walking up and down stairs in New York City subway station.

In Both Crashes and Crime, Public Transportation is Far Safer than Driving

Contrary to popular assumptions, public transportation has far lower crash and crime rates than automobile travel. For safer communities, improve and encourage transit travel.

April 18 - Scientific American

White public transit bus with bike on front bike rack in Nashville, Tennessee.

Report: Zoning Reforms Should Complement Nashville’s Ambitious Transit Plan

Without reform, restrictive zoning codes will limit the impact of the city’s planned transit expansion and could exclude some of the residents who depend on transit the most.

April 18 - Bloomberg CityLab

An engineer controlling a quality of water ,aerated activated sludge tank at a waste water treatment plant.

Judge Orders Release of Frozen IRA, IIJA Funding

The decision is a victory for environmental groups who charged that freezing funds for critical infrastructure and disaster response programs caused “real and irreparable harm” to communities.

April 18 - Smart Cities Dive