Microtransit Gains Momentum With Public Transportation Agencies

On-demand van services are competing with ride-hailing and filling some crucial gaps in public transit networks.

1 minute read

November 17, 2022, 9:00 AM PST

By Josh Stephens @jrstephens310


Blue FLEX bus with "Request & Go" text on side, woman rider boarding

Capital District Transportation Authority / Flex on-demand transit vehicle in Albany, New York

“In addition to Metro Micro, which started in late 2020, microtransit services include MARTA’s Reach in the Atlanta region, Albany’s FLEX service in New York, and Via Jersey City in New Jersey, among many others. Some have even arisen in low-density rural areas and on at least one Native American reservation, the Blackfeet Reservation in Montana, that otherwise have no public transportation options.”

“The New York City-based transportation company Via, which contracts with many agencies to provide microtransit services (including rolling stock and/or app and deployment technologies), estimates that it now serves more than 200 markets globally, with more on the way.”

“Ever since the advent of app-based ride hailing, companies like Uber and Lyft have been accused of eating into public transit’s market share. Whether microtransit will lure meaningful numbers of discretionary riders back, even at fares as low as $1, remains to be seen. But that’s not necessarily the goal, nor is it the driving force behind microtransit’s proliferation.”

Monday, November 14, 2022 in InTransition Magazine

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Get top-rated, practical training

Close-up of "Apartment for rent" sign in red text on black background in front of blurred building

Trump Administration Could Effectively End Housing Voucher Program

Federal officials are eyeing major cuts to the Section 8 program that helps millions of low-income households pay rent.

April 21, 2025 - Housing Wire

Logo for Planetizen Federal Action Tracker with black and white image of U.S. Capitol with water ripple overlay.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

April 23, 2025 - Diana Ionescu

Ken Jennings stands in front of Snohomish County Community Transit bus.

Ken Jennings Launches Transit Web Series

The Jeopardy champ wants you to ride public transit.

April 20, 2025 - Streetsblog USA

View of residential street in Los Angeles with palm trees and hazy city in distance.

Rebuilding Smarter: How LA County Is Guiding Fire-Ravaged Communities Toward Resilience

Los Angeles County is leading a coordinated effort to help fire-impacted communities rebuild with resilience by providing recovery resources, promoting fire-wise design, and aligning reconstruction with broader sustainability and climate goals.

April 27 - Los Angeles County Chief Sustainability Office

Entrance sign for San Jose-Santa Clara Regional wastewater treatment facility.

When Borders Blur: Regional Collaboration in Action

As regional challenges outgrow city boundaries, “When Borders Blur” explores how cross-jurisdictional collaboration can drive smarter, more resilient urban planning, sharing real-world lessons from thriving partnerships across North America.

April 27 - * A Placemaking Journal

Rendering of Penrose Roundabout in Philadelphia, Pennsylvania.

Philadelphia Is Expanding its Network of Roundabouts

Roundabouts are widely shown to decrease traffic speed, reduce congestion, and improve efficiency.

April 27 - WHYY