Austin's Capital Metro Makes Like Uber and Lets Users Hail Their Ride

Public transit is evolving to keep up with the conveniences offered by transportation network companies like Uber and Lyft. The question is whether it will work for the long haul.

1 minute read

June 1, 2017, 7:00 AM PDT

By James Brasuell @CasualBrasuell


Austin Traffic

Philip Arno Photography / Shutterstock

"A bus that picks you up at your front door and delivers you to where you need to go. Nope, it’s not the newest for-profit ride-hailing app but rather it’s Capital Metro’s way of providing door-to-door service in the public transportation realm," writes Amanda Dugan.

"Capital Metro launches its new on-demand Pickup app on June 6. The free pilot program, which replaces the MetroFlex Upper Eastside pilot route, will operate in east and northeast Austin," adds Dugan.

The article includes more details on how the app and the service work. Capital Metro spokesperson Dan Dawson is quoted in the article saying the pilot program is proof that Capital Metro is "not your grandfather's bus system anymore." Austin will find out if that's true when the service launches on June 6.

Austin residents famously resisted transportation network companies by approving legislation that forced companied like Uber and Lyft out of the city—that is until state lawmakers produced a statewide bill that supersedes local control on the matter. The pilot project by Capital Metro is not unprecedented. Livermore Amador Valley Transit Authority created a similar program in a suburban area of the East San Francisco bay Area in August 2016, for instance.

Tuesday, May 23, 2017 in KXAN

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Get top-rated, practical training

High-rise apartment buildings in Waikiki, Hawaii with steep green mountains in background.

Study: Maui’s Plan to Convert Vacation Rentals to Long-Term Housing Could Cause Nearly $1 Billion Economic Loss

The plan would reduce visitor accommodation by 25,% resulting in 1,900 jobs lost.

April 6, 2025 - Honolulu Civil Beat

Two yellow and white Dallas Area Rapid Transit light rail streetcars at station in Dallas, Texas.

North Texas Transit Leaders Tout Benefits of TOD for Growing Region

At a summit focused on transit-oriented development, policymakers discussed how North Texas’ expanded light rail system can serve as a tool for economic growth.

April 3, 2025 - KERA News

Blue and white Seattle Link light rail train exiting concrete Downtown Bellevue Tunnel in Bellevue, WA.

Why Should We Subsidize Public Transportation?

Many public transit agencies face financial stress due to rising costs, declining fare revenue, and declining subsidies. Transit advocates must provide a strong business case for increasing public transit funding.

April 7, 2025 - Todd Litman

Wastewater pouring out from a pipe.

Alabama: Trump Terminates Settlements for Black Communities Harmed By Raw Sewage

Trump deemed the landmark civil rights agreement “illegal DEI and environmental justice policy.”

1 hour ago - Inside Climate News

Close-up on cardboard sign reading 'No Kings' being held up at protest at Tesla offices in Brooklyn, New York.

Dear Tesla Driver: “It’s not You, It’s Him.”

Amidst a booming bumper sticker industry, one writer offers solace to those asking, “Does this car make me look fascist?”

3 hours ago - The Globe and Mail

Block packed with Chinese-and English-language marquees and signs in New York City's Chinatown.

A Visual Celebration of Manhattan’s Chinatown Elder Community, Through Food

Lanterns, cafeteria trays, and community connection take center stage in this stunning photo essay.

5 hours ago - Civil Eats