Digital engagement is the latest buzz when it comes to public participation. If your town is thinking about diving into the digital realm, consider these six questions.
Thinking about using digital engagement for your next public process? Do you know what important conversations to have before diving in?
Pete Peterson, executive director, Davenport Institute and Alissa Black, investment principal, Omidyar Network work with cities and towns looking to adopt digital tools and improve decision-making processes. Sharing success stories on a recent CommunityMatters conference call, Pete and Alissa highlighted a handful of key questions to ask when thinking about digital engagement.
They recommend conversations that cover process design—ask "Why are we engaging the public?" Discussions about outreach, like, "Who visits our municipal website?" Considerations for engagement outcomes—"Are these the conversations we’re looking for?"
Click through to the full story to find the full list of questions, along with the call notes and recording.
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