How New York Failed Its Neediest After Sandy

In an expose that many have been clamoring for since the days immediately following Sandy when stories of people stranded in NYC's public housing came to light, the Times explores how NYCHA and the city were unprepared for the storm's aftermath.

2 minute read

December 10, 2012, 12:00 PM PST

By Jonathan Nettler @nettsj


In the days following Superstorm Sandy, as the rest of New York was returning to normal, it became clear that in the city's high-rise public housing buildings, still home to numerous residents that couldn't evacuate before the storm, a crisis was unlfoding. Self-organized recovery efforts assembled to bring help to residents - many elderly and disabled - without water and power for days, in the absence of assistance from public agencies.

Reporting for The New York Times, Eric Lipton and Michael Moss investigate the mistakes, missed opportunities, and misrepresentations made by the New York City Housing Authority and the city in assisting the 77,000 residents in 402 public housing buildings who lost electricity, elevators, heat and hot water in the aftermath of Sandy.

"An examination by The New York Times has found that while the agency moved aggressively before the storm to encourage residents to leave, particularly those who were disabled and the needy, both it and the city government at large were woefully unprepared to help its residents deal with Hurricane Sandy’s lingering aftermath."

"The city, which did not enforce its mandatory evacuation order, could not assess the medical needs of residents stuck atop darkened, freezing towers until nearly two weeks after the storm," write Lipton and Moss. "It relied on ragtag bands of volunteers who quickly found themselves overwhelmed by the task of reaching, comforting and caring for trapped residents. And the seemingly simplest things, like towing portable lighting towers into the Red Hook public housing complex, took 11 days, all because the housing authority had not properly prepared for a major disaster."

"John B. Rhea, a former Wall Street investment banker who took over as the housing authority chairman in 2009, said he regretted the real hardship many public housing residents suffered through — but he said his tenants received more care and attention than those who lived in private buildings, many of which also have large populations of older and infirm residents."

"Others at City Hall took a far different tack, saying that it was the public housing residents, in many cases, who brought the suffering upon themselves."

Sunday, December 9, 2012 in The New York Times

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Get top-rated, practical training

Wastewater pouring out from a pipe.

Alabama: Trump Terminates Settlements for Black Communities Harmed By Raw Sewage

Trump deemed the landmark civil rights agreement “illegal DEI and environmental justice policy.”

April 13, 2025 - Inside Climate News

Logo for Planetizen Federal Action Tracker with black and white image of U.S. Capitol with water ripple overlay.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

April 16, 2025 - Diana Ionescu

Blue and white Seattle Link light rail train exiting concrete Downtown Bellevue Tunnel in Bellevue, WA.

Why Should We Subsidize Public Transportation?

Many public transit agencies face financial stress due to rising costs, declining fare revenue, and declining subsidies. Transit advocates must provide a strong business case for increasing public transit funding.

April 7, 2025 - Todd Litman

Two people on bikes in red painted bike lane with bus in traffic lane next to them.

Understanding Road Diets

An explainer from Momentum highlights the advantages of reducing vehicle lanes in favor of more bike, transit, and pedestrian infrastructure.

April 17 - Momentum Magazine

Aerial view of large warehouses across from development of suburban single-family homes in Jurupa, California with desert mountains in background.

New California Law Regulates Warehouse Pollution

A new law tightens building and emissions regulations for large distribution warehouses to mitigate air pollution and traffic in surrounding communities.

April 17 - Black Voice News

Purple Phoenix light rail train connected to overhead wires at sunset.

Phoenix Announces Opening Date for Light Rail Extension

The South Central extension will connect South Phoenix to downtown and other major hubs starting on June 7.

April 17 - Arizona Republic