The Realities of Pandemic Public Transit Service

Recent analysis by TransitCenter quantifies the effects of the pandemic for the 150 largest U.S. transit systems.

2 minute read

March 2, 2021, 12:00 PM PST

By James Brasuell @CasualBrasuell


New York City Subway

Kits Pix / Shutterstock

TransitCenter presents data on the operations of public transit agencies during the COVID-19 pandemic—finding ongoing evidence of sweeping service reductions in almost every part of the country. Some cuts have been deeper than others, however, as transit agencies have delt with declining ridership (and the farebox revenues that come along with riders)—whether due to disrupted commute patterns or stay-at-home orders—and the public health risks posed to operators.

TransitCenter analyzed data from National Transit Database monthly data to provide the following summariy of the state of public transit in the United States at the conclusion of the pandemic year, 2020.

Of the 150 largest transit agencies, about one in six were providing less than 75% of their pre-pandemic service hours in December 2020. Meanwhile, nearly a quarter were running between 90 and 100% of pre-pandemic service, and 27 agencies were running more service than they were before the pandemic as part of providing socially distanced transit.

Among those aggregated figures, TransitCenter also notes big differences between the largest agencies. While some have been able to restore most of the service cut in spring of 2020, some have struggled to restore service. The San Francisco Municipal Transportation Agency (SFMTA) has dealt with technical challenges restoring Muni Metro service, for example. The Maryland Transit Administration was operating just 66 percent of its pre-pandemic capacity in December, according to the article (after stopping short of cutting service even deeper). At the other end of the spectrum, Phoenix is operating more transit service than before the pandemic.

Breaking down the data by mode, TransitCenter reports that service has been cut most deeply for commuter rail—indicating one potential outcome of the long-term effects of fiscal stress and migration patterns of the pandemic.

Thursday, February 25, 2021 in TransitCenter

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Get top-rated, practical training

High-rise apartment buildings in Waikiki, Hawaii with steep green mountains in background.

Study: Maui’s Plan to Convert Vacation Rentals to Long-Term Housing Could Cause Nearly $1 Billion Economic Loss

The plan would reduce visitor accommodation by 25,% resulting in 1,900 jobs lost.

April 6, 2025 - Honolulu Civil Beat

Wastewater pouring out from a pipe.

Alabama: Trump Terminates Settlements for Black Communities Harmed By Raw Sewage

Trump deemed the landmark civil rights agreement “illegal DEI and environmental justice policy.”

April 13, 2025 - Inside Climate News

Two yellow and white Dallas Area Rapid Transit light rail streetcars at station in Dallas, Texas.

North Texas Transit Leaders Tout Benefits of TOD for Growing Region

At a summit focused on transit-oriented development, policymakers discussed how North Texas’ expanded light rail system can serve as a tool for economic growth.

April 3, 2025 - KERA News

Silhouette of man holding on to back of bicycle ridden by woman with Eiffel Tower in background.

Paris Bike Boom Leads to Steep Drop in Air Pollution

The French city’s air quality has improved dramatically in the past 20 years, coinciding with a growth in cycling.

2 hours ago - Momentum Magazine

Multifamily housing under construction.

Why Housing Costs More to Build in California Than in Texas

Hard costs like labor and materials combined with ‘soft’ costs such as permitting make building in the San Francisco Bay Area almost three times as costly as in Texas cities.

2 hours ago - San Francisco Chronicle

Western coyote looking at camera in grassy field.

San Diego County Sees a Rise in Urban Coyotes

San Diego County experiences a rise in urban coyotes, as sightings become prevalent throughout its urban neighbourhoods and surrounding areas.

4 hours ago - Fox 5