Jose Richard Aviles says community comes first in the planner-community relationship.

Social work and urban planning have a closer relationship than one might think. Studying social work, Jose Richard Aviles came to understand that "the summation of individual trauma is often community trauma." Through that concept, Aviles began to treat the city as a client.
According to Aviles, the role of the planner is to heal the trauma held in communities by way of addressing the injustice at the core of the issue. Drawing on three concepts used in social work, Aviles describes how strengths perspective, countertransference, and case management can be applied in the planning field.
In Aviles' view, the community comes first. Rather than trying to "change" a community, planners should call on the strengths of community leaders. Similarly, planners shouldn't let their own training inflate their sense of purpose within a community. "Lived experiences should be leveraged and seen as truth, even when planners can't connect with them. Remember: we are of service, not to be serviced," says Aviles.
Aviles calls on planners to take a page from the social worker's book by spending more time in the "termination" phase of a project to double and triple check that everything is going according to plan.
"After a project is complete, planners should still be engaging with community members to ensure that the desired results have been reached and residents are content," Aviles writes.
Adhering to these principles, planners can work to undo racist policies and improve the quality of life of the communities with which they work.
FULL STORY: Planners as Therapists, Cities as Clients

What ‘The Brutalist’ Teaches Us About Modern Cities
How architecture and urban landscapes reflect the trauma and dysfunction of the post-war experience.

‘Complete Streets’ Webpage Deleted in Federal Purge
Basic resources and information on building bike lanes and sidewalks, formerly housed on the government’s Complete Streets website, are now gone.

The VW Bus is Back — Now as an Electric Minivan
Volkswagen’s ID. Buzz reimagines its iconic Bus as a fully electric minivan, blending retro design with modern technology, a 231-mile range, and practical versatility to offer a stylish yet functional EV for the future.

Healing Through Parks: Altadena’s Path to Recovery After the Eaton Fire
In the wake of the Eaton Fire, Altadena is uniting to restore Loma Alta Park, creating a renewed space for recreation, community gathering, and resilience.

San Diego to Rescind Multi-Unit ADU Rule
The city wants to close a loophole that allowed developers to build apartment buildings on single-family lots as ADUs.

Electric Vehicles for All? Study Finds Disparities in Access and Incentives
A new UCLA study finds that while California has made progress in electric vehicle adoption, disadvantaged communities remain underserved in EV incentives, ownership, and charging access, requiring targeted policy changes to advance equity.
Urban Design for Planners 1: Software Tools
This six-course series explores essential urban design concepts using open source software and equips planners with the tools they need to participate fully in the urban design process.
Planning for Universal Design
Learn the tools for implementing Universal Design in planning regulations.
City of Albany
UCLA Lewis Center for Regional Policy Studies
Mpact (formerly Rail~Volution)
Chaddick Institute at DePaul University
City of Piedmont, CA
Great Falls Development Authority, Inc.
HUDs Office of Policy Development and Research