A ‘Playbook’ for Better Bus Service, From King County Metro

King County Metro operates one of the nation’s busiest transit systems—without running any trains. The agency recently released a playbook as a guide to transit service.

1 minute read

April 14, 2022, 8:00 AM PDT

By James Brasuell @CasualBrasuell


King County Metro Transit

TS Photographer / Shutterstock

In an article published by Transportation for America, Jackson Pierce shares news and details on the “Transit Speed & Reliability Guidelines and Strategies” published by Washington State’s King County Metro in late 2021.

According to Pierce, the guide presents a “playbook” for operational tools and capital projects that can be copied by other transit agencies to save riders time and money. “At a time when building public trust in transit is essential, it’s an excellent guide to the infrastructure and services that make transit trustworthy,” write Pierce.

Kings County Metro is one of the nation’s highest performing transit agencies—"one of America’s ten most-ridden transit agencies in 2019, and the busiest not to operate any rail services,” as noted by Pierce. “They achieved this high ridership through smart comprehensive planning (and funding!) for services that run to the places where people actually go.”

As for the specific investments and strategies recommended in the guide, Pierce highlights several (with more detail to be found in the source article below), including changes to street and intersection design and bus stop planning considerations like stop consolidation and bulbouts.

An article by Jeff Switzer for King County Metro at the time of the guide’s release in November 2021 offers additional insight into the document and its recommendations.

Wednesday, April 6, 2022 in Transportation for America

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Get top-rated, practical training

High-rise apartment buildings in Waikiki, Hawaii with steep green mountains in background.

Study: Maui’s Plan to Convert Vacation Rentals to Long-Term Housing Could Cause Nearly $1 Billion Economic Loss

The plan would reduce visitor accommodation by 25,% resulting in 1,900 jobs lost.

April 6, 2025 - Honolulu Civil Beat

Wastewater pouring out from a pipe.

Alabama: Trump Terminates Settlements for Black Communities Harmed By Raw Sewage

Trump deemed the landmark civil rights agreement “illegal DEI and environmental justice policy.”

April 13, 2025 - Inside Climate News

Two yellow and white Dallas Area Rapid Transit light rail streetcars at station in Dallas, Texas.

North Texas Transit Leaders Tout Benefits of TOD for Growing Region

At a summit focused on transit-oriented development, policymakers discussed how North Texas’ expanded light rail system can serve as a tool for economic growth.

April 3, 2025 - KERA News

Silhouette of man holding on to back of bicycle ridden by woman with Eiffel Tower in background.

Paris Bike Boom Leads to Steep Drop in Air Pollution

The French city’s air quality has improved dramatically in the past 20 years, coinciding with a growth in cycling.

1 hour ago - Momentum Magazine

Multifamily housing under construction.

Why Housing Costs More to Build in California Than in Texas

Hard costs like labor and materials combined with ‘soft’ costs such as permitting make building in the San Francisco Bay Area almost three times as costly as in Texas cities.

2 hours ago - San Francisco Chronicle

Western coyote looking at camera in grassy field.

San Diego County Sees a Rise in Urban Coyotes

San Diego County experiences a rise in urban coyotes, as sightings become prevalent throughout its urban neighbourhoods and surrounding areas.

3 hours ago - Fox 5