How Rail Transit Ridership Changed During the Pandemic

Almost all heavy rail transit stations lost riders in 2020, but some stations lost far fewer riders than others. The data reveals lessons for transit planning beyond the end of the pandemic (whenever that happens).

1 minute read

December 20, 2021, 8:00 AM PST

By James Brasuell @CasualBrasuell


New York City Subway

Kits Pix / Shutterstock

Yonah Freemark shares the results of new analysis about how the pandemic has altered ridership patterns on U.S. heavy rail transit systems (i.e., the subway and el trains found in some U.S. cities—New York, Chicago, and Washington, D.C., and the San Francisco Bay Area in this study).

Here's how Freemark summarizes the findings of this analysis:

Though almost every station I studied saw fewer riders in 2020 compared with 2019, changes varied tremendously based on local characteristics, as neighborhoods with large Black populations, many households with low incomes, and more residents with lower levels of education lost fewer riders than other communities. Stations in employment-dense areas also lost considerably more riders than those in residential zones—likely because white collar workers with employment in downtowns were disproportionately able to work from home.

The source article linked below provides a lot more detail on each of the major findings. Freemark suggests that the ridership data should inform service choices by transit agencies that cater to the core riders that continued riding throughout the pandemic.  

Thursday, December 16, 2021 in Urban Institute

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Get top-rated, practical training

Concrete Brutalism building with slanted walls and light visible through an atrium.

What ‘The Brutalist’ Teaches Us About Modern Cities

How architecture and urban landscapes reflect the trauma and dysfunction of the post-war experience.

February 28, 2025 - Justin Hollander

Complete Street

‘Complete Streets’ Webpage Deleted in Federal Purge

Basic resources and information on building bike lanes and sidewalks, formerly housed on the government’s Complete Streets website, are now gone.

February 27, 2025 - Streetsblog USA

Green electric Volkswagen van against a beach backdrop.

The VW Bus is Back — Now as an Electric Minivan

Volkswagen’s ID. Buzz reimagines its iconic Bus as a fully electric minivan, blending retro design with modern technology, a 231-mile range, and practical versatility to offer a stylish yet functional EV for the future.

March 3, 2025 - ABC 7 Eyewitness News

View of mountains with large shrubs in foreground in Altadena, California.

Healing Through Parks: Altadena’s Path to Recovery After the Eaton Fire

In the wake of the Eaton Fire, Altadena is uniting to restore Loma Alta Park, creating a renewed space for recreation, community gathering, and resilience.

March 9 - Pasadena NOw

Aerial view of single-family homes with swimming pools in San Diego, California.

San Diego to Rescind Multi-Unit ADU Rule

The city wants to close a loophole that allowed developers to build apartment buildings on single-family lots as ADUs.

March 9 - Axios

Close-up of row of electric cars plugged into chargers at outdoor station.

Electric Vehicles for All? Study Finds Disparities in Access and Incentives

A new UCLA study finds that while California has made progress in electric vehicle adoption, disadvantaged communities remain underserved in EV incentives, ownership, and charging access, requiring targeted policy changes to advance equity.

March 9 - UCLA Luskin Center for Innovation