'We Live in Cities of the Cloud': Transformation of the Urban World in the On-Demand Age

On-demand technology has vastly transformed cities by changing everything from the way we shop and travel to how markets target and serve us.

1 minute read

January 9, 2020, 8:00 AM PST

By Camille Fink


Smartphone car

Kārlis Dambrāns / Flickr

Laura Bliss reflects on what on-demand technology has meant for cities and modern life over the last decade. "Our data as consumers and participants in daily life are not simply passively gathered: Consolidated, it has become the raw material for many of the products and services we buy."

But the reach of data collection extends far beyond just the consumer aspects of our lives. Smart technology tracks people as they move through physical space, public and private, and has raised a slew of questions about how urban spaces should be monitored and policed, notes Bliss.

"[Big data analytics] have also changed the significance of a basic element of what makes [these spaces] urban: dense proximity," says Bliss. Physical conglomeration is no longer a necessity to access goods and services, as companies such as Uber, Airbnb, and Amazon have aptly demonstrated.

And it is this transformation of the urban economy through technology that has been so profound, Bliss points out. "The 2010s were the decade the city became an App Store: an online marketplace where our choices were closely tracked, where that data became part of the products we were using, and where digital clusters of activity displaced real-world transactions."

Monday, December 30, 2019 in CityLab

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Get top-rated, practical training

Wastewater pouring out from a pipe.

Alabama: Trump Terminates Settlements for Black Communities Harmed By Raw Sewage

Trump deemed the landmark civil rights agreement “illegal DEI and environmental justice policy.”

April 13, 2025 - Inside Climate News

High-rise apartment buildings in Waikiki, Hawaii with steep green mountains in background.

Study: Maui’s Plan to Convert Vacation Rentals to Long-Term Housing Could Cause Nearly $1 Billion Economic Loss

The plan would reduce visitor accommodation by 25% resulting in 1,900 jobs lost.

April 6, 2025 - Honolulu Civil Beat

Logo for Planetizen Federal Action Tracker with black and white image of U.S. Capitol with water ripple overlay.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

April 16, 2025 - Diana Ionescu

Streetcar and bus stopped at station on Market Street in San Francisco with Ferry Building visible in background.

Waymo Gets Permission to Map SF’s Market Street

If allowed to operate on the traffic-restricted street, Waymo’s autonomous taxis would have a leg up over ride-hailing competitors — and counter the city’s efforts to grow bike and pedestrian on the thoroughfare.

April 16 - San Francisco Examiner

Parklet with wooden benches and flower boxes on street in Ireland.

Parklet Symposium Highlights the Success of Shared Spaces

Parklets got a boost during the Covid-19 pandemic, when the concept was translated to outdoor dining programs that offered restaurants a lifeline during the shutdown.

April 16 - Streetsblog San Francisco

Bronze statue of homeless man (Jesus) with head down and arm outstretched in front of St. Matthew Cathedral in Washington D.C.

Federal Homelessness Agency Places Entire Staff on Leave

The U.S. Interagency Council on Homelessness is the only federal agency dedicated to preventing and ending homelessness.

April 16 - The New York Times