Metro is analyzing new geolocational data to look beyond conventional understandings of travel behavior.

Adam Rogers reports on efforts at the Los Angeles County Metropolitan Transportation Authority to better understand how people travel and the ways bus service could be revamped to meet these needs and entice people to switch modes.
Using locational data from cell phones, Conan Cheung at Metro found the expected morning and afternoon peaks related to schools and work. But the data also showed a third peak, one that is not commute related, says Rogers:
That was new. "What we know from traditional surveys is, people remember their biggest trips," [Anurag] Komanduri says. "But what people forget is 'I'm picking up the laundry,' 'I'm stopping to grab coffee.' We see more of these data captured by cell phones." Those trips, the futzing around of daily life, tend to happen in off-peak hours—from midday into the evening, 8 or 9 o'clock.
A closer look at these short trips compared transit and driving trip times. "Some 85 percent of trips could be taken on mass transit, but fewer than half were as fast as driving," writes Rogers. And when more comparisons were made using fare card data, Cheung discovered that on routes with the same travel time, only 13 percent of that travel happened on transit.
The challenge, says Rogers, is figuring out how to use and balance the incentives for transit use and the disincentives for driving—the carrots and the sticks. Improving transit service, increasing housing density, and implementing congestion pricing are all strategies that can help get people out of their cars.
But he also argues that Los Angeles needs to take bold steps to stop designing the city around driving. "This is the baller move: Stop making cars easy and everything else hard. Tear down some freeways. Make retail districts pedestrian-only. Strew commercial corridors with curbside parklets, protected bike lanes, scooter-share services, and apartment buildings with first-floor retail and no parking. Make it illegal to park on the street—on every street. Put buses and trains everywhere."
FULL STORY: LA’S PLAN TO REBOOT ITS BUS SYSTEM—USING CELL PHONE DATA

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Chaddick Institute at DePaul University
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HUDs Office of Policy Development and Research