Open for a Month, San Francisco's Transit Terminal Shut Down Due to Cracked Beams

The $2.2 billion Salesforce Transit Center, which opened to much celebration on Aug. 11, closed down abruptly Sept. 25 after workers found a cracked steel beam. A second cracked beam was later found. Work began Sunday to shore up the structure.

3 minute read

October 1, 2018, 2:00 PM PDT

By Irvin Dawid


San Francisco, California

Chris W Anderson / Shutterstock

"The cracked beam was spotted Tuesday morning by workers installing ceiling panels on the center’s third-floor bus platform, and concern over its potential failure prompted city officials to close the terminal and some streets at 4:30 p.m," report Matier & Ross for the Chronicle on Sept. 28.

They shunted rush-hour commuters to the nearby Temporary Transbay Terminal, which had been used during the center’s construction.

During an overnight inspection of the center, which opened on Aug. 11, a second crack was discovered, though smaller than "[t]he initial tear [that] runs about 2½ feet long and 4 inches deep through the bottom of a 60-foot-long beam that supports both the center’s celebrated rooftop park above and a bus deck below," reported the Chronicle's Kurtis Alexander and Evan Sernoffsky on Sept. 27.

Representatives of the Transbay Joint Powers Authority, which built and operates the transit center, said Wednesday they didn’t know the causes of the cracks, but they remained concerned about the potential for the beams to fail. Fremont Street, which passes under the center, also is scheduled to stay closed through Oct. 5.

The Chronicle's urban design critic, John King, delves into the structural engineering aspects of the three-block, 1,500-foot building that "twice span major roadways."

Those spans are supported by just four massive beams. Two of them have cracked.

What makes the situation so worrisome is that the cracked girders are the primary means of support for the transit center as it spans Fremont. The only things below the bus deck are sidewalks and asphalt.

King interviewed many structural engineers for the story. 

“You’ve got a bus deck hanging from a column that in turn is held up by two cracked beams,” said Joe Maffei, founder of San Francisco’s Maffei Structural Engineering...“I think we are lucky that there was not a collapse.”

While it is not known what caused the cracking of the steel beams which were fabricated by Herrick Corp. in Stockton, Calif., King offers one possiblity:

The most troubling scenario is that the design by Thornton Tomassetti structural engineers and Pelli Clark Pelli Architects didn’t adequately account for the twin pressures of a bus deck and rooftop.

"Hydraulic jacks and newly fabricated steel beams arrived Sunday morning ... where they’ll be used to shore up the spot over Fremont Street where cracks were discovered," reports Michael Cabanatuan on Sept. 30.

By midnight Sunday, Mark Zabaneh, director for the Transbay Joint Powers Authority, said the first of three phases of shoring up the transit center should be completed. It’s not yet clear how long the whole process will take, but by Monday or Tuesday, he said, authorities should have a better idea of when they can partially open Fremont Street.

Once crews install the temporary bracing, it will relieve weight from the damaged girders and allow extensive testing to help determine the cause of the cracking. It could take a week or longer to get results of those tests, he said.

Matier and Ross note the proximity of the transit center to two other engineering failures:

  • The center sits next to the troubled Millennium Tower, which has sunk 18 inches since it opened in 2009. 
  • The cracked beam is also reminiscent of the cracked bolts that plagued the eastern span of the Bay Bridge.

Related in Planetizen

Saturday, September 29, 2018 in San Francisco Chronicle

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Get top-rated, practical training

High-rise apartment buildings in Waikiki, Hawaii with steep green mountains in background.

Study: Maui’s Plan to Convert Vacation Rentals to Long-Term Housing Could Cause Nearly $1 Billion Economic Loss

The plan would reduce visitor accommodation by 25,% resulting in 1,900 jobs lost.

April 6, 2025 - Honolulu Civil Beat

Two yellow and white Dallas Area Rapid Transit light rail streetcars at station in Dallas, Texas.

North Texas Transit Leaders Tout Benefits of TOD for Growing Region

At a summit focused on transit-oriented development, policymakers discussed how North Texas’ expanded light rail system can serve as a tool for economic growth.

April 3, 2025 - KERA News

Blue and white Seattle Link light rail train exiting concrete Downtown Bellevue Tunnel in Bellevue, WA.

Why Should We Subsidize Public Transportation?

Many public transit agencies face financial stress due to rising costs, declining fare revenue, and declining subsidies. Transit advocates must provide a strong business case for increasing public transit funding.

April 7, 2025 - Todd Litman

Canada geese sitting on shore of Lake Merritt in Oakland, California.

How Community Science Connects People, Parks, and Biodiversity

Community science engages people of all backgrounds in documenting local biodiversity, strengthening connections to nature, and contributing to global efforts like the City Nature Challenge to build a more inclusive and resilient future.

April 13 - National Recreation and Park Association Open Space Blog

Wastewater pouring out from a pipe.

Alabama: Trump Terminates Settlements for Black Communities Harmed By Raw Sewage

Trump deemed the landmark civil rights agreement “illegal DEI and environmental justice policy.”

April 13 - Inside Climate News

Close-up on cardboard sign reading 'No Kings' being held up at protest at Tesla offices in Brooklyn, New York.

Dear Tesla Driver: “It’s not You, It’s Him.”

Amidst a booming bumper sticker industry, one writer offers solace to those asking, “Does this car make me look fascist?”

April 13 - The Globe and Mail