More Transit Agencies Partnering with Ride-Hailing Companies

New research finds that, done right, working with ride-hailing companies can save public agencies money.

1 minute read

September 24, 2018, 9:00 AM PDT

By Elana Eden


Transportation Network Companies

Page Light Studios / Shutterstock

A study on the growing trend of partnerships between transit agencies and ride-hailing services provides an overview of 29 models around the country, comparing the the risks and benefits of these agreements and the different forms they've taken over time.

The research from DePaul University's Chaddick Institute for Metropolitan Development found that public agencies tend to pursue transit network companies for a few main purposes: to fill gaps in service, to provide first- and last-mile connections to stations, and to integrate an element of demand response into the system.

In Metro Magazine, the study authors argue that despite the risks, "preliminary evidence suggests that a properly designed program can be a bargain when compared to the cost of buying buses and paying for labor, fuel, and maintenance on lightly used routes."

One popular model is "incorporating payment for both ride-shares and transit—and connections between the two—on a single app." In another common arrangement, cities subsidize rides that begin or end at a transit station. But this setup isn't always sustainable, and hasn't made it far in larger cities, the authors note.

Monday, September 17, 2018 in Metro Magazine

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Get top-rated, practical training

Concrete Brutalism building with slanted walls and light visible through an atrium.

What ‘The Brutalist’ Teaches Us About Modern Cities

How architecture and urban landscapes reflect the trauma and dysfunction of the post-war experience.

February 28, 2025 - Justin Hollander

Complete Street

‘Complete Streets’ Webpage Deleted in Federal Purge

Basic resources and information on building bike lanes and sidewalks, formerly housed on the government’s Complete Streets website, are now gone.

February 27, 2025 - Streetsblog USA

Green electric Volkswagen van against a beach backdrop.

The VW Bus is Back — Now as an Electric Minivan

Volkswagen’s ID. Buzz reimagines its iconic Bus as a fully electric minivan, blending retro design with modern technology, a 231-mile range, and practical versatility to offer a stylish yet functional EV for the future.

March 3, 2025 - ABC 7 Eyewitness News

View of mountains with large shrubs in foreground in Altadena, California.

Healing Through Parks: Altadena’s Path to Recovery After the Eaton Fire

In the wake of the Eaton Fire, Altadena is uniting to restore Loma Alta Park, creating a renewed space for recreation, community gathering, and resilience.

March 9 - Pasadena NOw

Aerial view of single-family homes with swimming pools in San Diego, California.

San Diego to Rescind Multi-Unit ADU Rule

The city wants to close a loophole that allowed developers to build apartment buildings on single-family lots as ADUs.

March 9 - Axios

Close-up of row of electric cars plugged into chargers at outdoor station.

Electric Vehicles for All? Study Finds Disparities in Access and Incentives

A new UCLA study finds that while California has made progress in electric vehicle adoption, disadvantaged communities remain underserved in EV incentives, ownership, and charging access, requiring targeted policy changes to advance equity.

March 9 - UCLA Luskin Center for Innovation